For laboratories where maximising instrument uptime is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur
Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.
For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.
|Malvern Panalytical Platinum Plan||Malvern Panalytical Gold Plan||Malvern Panalytical Bronze Visit|
|Annual PM/PV Test||yes||yes||no|
|Telephone / Email Support||yes||yes||no|
|Emergency Breakdown visits *||yes||yes||no|
|Technical & Software Support||yes||yes||yes|
|IQ/OQ (Pharma) ***||yes||yes||yes|
*including labour & travel costs , **Platinum 2 places per contract term, Gold 1 place per contract term , ***available at additional cost