At Malvern Instruments, we recognize that our customers are concerned about the manner in which we collect information; the security and privacy of the information that we collect; and our plans for using this information. Our goal is to ensure that we only gather information about you that you want us to have.
The following frequently asked questions provides details about how and why Malvern collects personal information, what we do with personal information, and how you can control the information that you provide to Malvern.
One of the ways we ensure that we are developing products or services, including online services, that meet the needs of our customers is to gather information directly or indirectly from them. We like to know who our customers are, what types of products and services they use and what their product and services expectations are. This information is gathered solely for the purpose of providing our customers with more interesting and relevant information as to how our products and services can add value and assist them in their material characterization applications.
It is always our objective to collect only that information necessary for us to send you information relevant to your interests and applications. Information we collect will be used by us to better understand our customer needs and to keep them informed of the latest developments in the field of material characterization.
No, Malvern will not sell, transfer, assign or rent your customer information to and third party without your permission.
We make it simple for customers to choose not to receive e-information from Malvern by emailing us using the email address that you registered with, using the subject title "remove me from your customer list". We also have an ‘unsubscribe’ link in every email that we send.
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Internet browsers allow users to manage their cookies. You can set your devices to accept all cookies, to let you know when a cookie has been set or never to receive cookies. Each browser works differently so we recommend that you use the ‘Help’ menu in your browser to find out how to change your cookie preferences.
The password you provide when registering with our website is encrypted to ensure protection against unauthorized access to your account and personal information.
If we make any changes to our privacy and cookies policy we will post the changes on this page. Please check regularly for any changes to this Policy.